Emails will be sent even if you don't configure anything in the email section of the settings on the dashboard. But, there are certain things you need to know.
Without any configuration, emails are sent from our domain
email.mailmycustomer.com. When MailMyCustomer sends an email, the receiver sees something like the following in the from address, from <your email> via email.mailmycustomer.com. You can check the screenshot given below.
There are two configuration options available,
Note: In this page, username is whatever comes before
@ in your login email.
All replies to the emails sent from MailMyCustomer will be received by this email.
You can enable this to improve the deliverability of the emails. When you enable this, emails will be sent from
Emails will be sent from the domain of your choice. When you enable this, emails will be sent from
<username>@<custom domain>. Make sure that you'll be able to receive emails on
<username>@<custom domain> or setup a reply to email, else the replies to that email will bounce.
To verify your custom domain, you have to add some txt records to your domain. Those records will be visible on the email section of the settings page. After successful verification, emails will be sent from your custom domain.